SalonTarget / Salon Management Software
New by SalonTarget - ANSWER™
ANSWER by SalonTarget
Can’t answer your phone?
Stressed over missing potential appointments?
Can’t afford a full time receptionist?
Using ANSWER by SalonTarget allows your front desk staff to deal with the customers in the room.
No more interruptions, no more putting people on hold. Just platinum level customer service, inside and out.
➞ Never Miss a Call Again
➞ Customers Interact With a LIVE Agent
➞ We Do All Your Text Marketing too!
➞ Drive Sales & 5-Star Reviews Automatically
➞ Improve Customer Service & Drive Down Costs
Never Miss a Call
Using ANSWER allows your Front Desk staff to deal with the customers in the room.
No more interruptions, no more putting people on hold. Just platinum level customer service, inside and out.
Our trained receptionists can also do the marketing that you’ve always wanted from your front desk staff.
Discover how ANSWER can revolutionize your salon’s customer service by booking a call today!
Simply Forward Your Number
ANSWER allows you to forward incoming calls to a highly-trained agent who can handle a variety of customer service-related tasks.
This agent not only knows the salon industry, but also works closely with SalonTarget. Their expertise with our software allows them to access your customer booking history, enabling them to quickly and efficiently schedule appointments, answer questions, and provide a seamless experience for your clients.
Take the first step towards streamlining your salon’s operations. Schedule a call now!
Seamless Communication
Our ANSWER agents use the SalonTarget Me2U SMS feature to keep your stylists and employees up-to-date on all the important goings-on, like new bookings, cancellations, and more.
You can adjust these notification preferences to your liking – you decide what you need to know and when.
Experience the benefits of seamless communication for your salon. Book a call to get started!
Flexible Plan Options
ANSWER currently offers two flexible plans
to suit your salon’s unique needs:
➞ 20 hours/week
➞ 40 hours/week
Urgent Response Line
When an ANSWER agent has a customer on the phone who needs to get through to the salon/spa immediately, it’s not a problem. Maybe they forgot a credit card or their keys.
Our agents can connect that customer to you with the touch of a button.
Crisis averted; happy customer.
Ensure your customers always receive prompt assistance. Book a call to learn more!
Conditional Forwarding
With ANSWER, you have the ability to forward all calls all the time, or only when needed.
This allows the front desk phone to ring a specified number of times (usually 3-5 rings) – if no one picks up (or if the line is busy), the call automatically gets forwarded to an ANSWER agent, and we will take it from there. (Based on your telephone provider’s capabilities.)
It’s the best of both worlds – you can handle calls when you’re available and let Answer take care of the rest.
Schedule a call to see how it works!