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Contactless Checkout: Reassuring Clients in the Era of COVID19

As hope grows that the nation is close to rolling re-opens, we salons and spas have to start preparing now for an anticipated “new normal.”

We are an industry heavy in physical contact. We need to reassure clients and guests that we are doing everything in our power to provide a clean, sanitized, and safe environment for them.

Of course it will not be possible to avoid all physical contact. Hands have to touch hair, faces, nails. Gloves will likely be a given. Hand washing will increase.

There are other ways that physical contact and the potential exchange of “germs” can be limited or avoided altogether, too.

One of the ways SalonTarget makes this possible is through Contactless Checkouts.

By securely storing a client’s credit card information in SalonTarget using our Card on File feature, you can check them out at the end of service without ever exchanging or running a card.

After their appointment run the transaction using the stored card and email the client the receipt.

This is one less touch point, and an important one, since we can assume the client probably touches the credit card rather frequently. This would make it a high-risk object for transmission of germs or viruses.

As you message your clients about future appointments in anticipation of re-opening, the ability to offer Contactless Checkout would be a great reassurance to them that their experience will be low on risk and high on convenience and safety.

Important: In order to use Contactless Checkout through SalonTarget’s Card on File feature you must use Bluefin, our integrated payment processor.

hand washing station
Frequent hand-washing – for clients and employees – will likely be the new normal.

Benefits of having integrated credit card processing within SalonTarget

  • 100% Integrated Solution: Process payments and get reporting right within SalonTarget software.
  • All Payment Products: Card on File Check out, Process credit/debit cards, Pre-auth for online booking and e-Gift Cards.
  • Highest Level of Security: Bluefin is a PCI-DSS compliant payment provider, and products such as tokenization and end-to-end encryption secure your customers’ transactions.
  • One-on-One Customer Support: Your questions are answered quickly and directly by one of our in-house Bluefin team members.

Want to lear more about Contactless Checkout with SalonTarget? Get in touch with us today.

Want more tips on getting through the COVID-19 Closures? Be sure to check out our COVID Resource page on the website.

Be sure to check out and follow Save Our Salons on the web and on social media! It’s helping to rally salon and spa clients everywhere and giving them ways they can help YOU make it through the closures until re-open.

As always, if you have any questions, please do not hesitate to reach out.

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